Let's talk
precision
analysis.
We're based in Dubai, UAE
Four ways to start the conversation — phone, email, a walk-in visit, or this contact form. Whichever you prefer, our team responds within one business day.
Phone
Call our technical team for instrument enquiries, service bookings, and urgent support requests.
+971 4 220 5752 Fax · +971 4 220 5763Send your enquiry and our team will respond with the right technical recommendation.
[email protected] Reply within 24 hoursLocation
Visit our service centre and showroom in Al Qusais Industrial Area 4, Dubai.
Al Rahaf Towers Al Qusais · DubaiWorking Hours
Our team is available Sunday through Thursday during standard UAE business hours.
Sunday – Thursday 08:00 – 17:30 GSTRequest a quote or enquiry
Fill in the form and our technical team will respond within one business day with the right recommendation for your application.
Message sent!
Thank you for your enquiry. Our technical team will review your message and respond within one business day.
For urgent matters, call +971 4 220 5752
Maark Scientific
Dubai, UAE
Authorised Thermo Scientific NITON XRF service centre and distributor. Visit us at Al Qusais Industrial Area 4, Dubai — walk-ins welcome during business hours.
Al Qusais Industrial Area 4,
Dubai, UAE — P.O. Box 238412
Visit our
service centre
Our Al Qusais facility houses our NITON XRF service centre, instrument showroom, and technical support team. Walk-ins welcome during business hours.
Al Qusais Industrial Area 4,
Dubai, UAE — P.O. Box 238412
Contact the right team
For faster service, reach the specialist team directly for your enquiry type.
Sales & Products
Enquiries about instruments, pricing, demonstrations, and new product availability. Our sales engineers recommend the right solution for your application.
Technical Service
NITON XRF calibration, repair requests, AMC enquiries, and PWHT/NDT field service mobilisation across the UAE and GCC.
Training & Demos
Schedule operator training, instrument demonstrations at our Dubai facility, or application consultancy for new analytical workflows.
Frequently asked questions
Quick answers to the most common questions about our instruments, service, and support.
Standard NITON XRF calibration at our Al Qusais service centre typically takes 1–2 business days, depending on instrument condition and model. We issue a full NIST-traceable calibration certificate on completion. AMC clients receive priority scheduling with same-day turnaround available.
Yes. Our factory-trained field engineers are available for on-site PMI verification, PWHT, NDT inspection, and instrument support across Dubai, Abu Dhabi, Sharjah, and all UAE emirates — as well as GCC countries including Saudi Arabia, Qatar, Kuwait, and Oman. Contact us for a field service quote.
Absolutely. We offer free instrument demonstrations at our Dubai showroom or at your site. Bring your own samples and our application specialist will run live measurements using the NITON XL3t, XL5 Plus, Apollo LIBS, or any instrument from our range. Schedule a demo using the contact form above or call us directly.
Our Annual Maintenance Contracts cover scheduled preventive maintenance, NIST-traceable calibration, firmware and software updates, repair labour and parts (Premium and Enterprise tiers), loan unit provision during service, and priority response SLAs. Plans are available for XRF, PWHT, and NDT instrument fleets. Contact us for a tailored fleet quotation.
Standard field mobilisation across the UAE is typically within 48 hours of confirmation. For AMC Enterprise clients, emergency response is available within 24 hours. International GCC mobilisation timelines depend on destination and project complexity — contact our service team for a specific schedule and quotation.
Yes. As the authorised Thermo Scientific distributor for the UAE, Maark Scientific supplies genuine NITON XRF spare parts including aperture windows, X-ray tubes, detector components, and accessories — for all current and legacy NITON models. Contact our service team with your instrument serial number and required parts for availability and pricing.