EXPERT
SERVICES
& SUPPORT
From factory-certified NITON calibration and PWHT field operations to AMC coverage and operator training — full instrument lifecycle support across the UAE and GCC.
Complete Instrument Lifecycle Support
We don't just sell instruments. We support every stage — from commissioning and calibration to field inspection and operator training.
NITON Service Centre
Factory-certified calibration and repair for all NITON XRF models. NIST-traceable standards. Full diagnostics, aperture cleaning, and performance verification.
Learn More →PWHT / NDT Field Service
On-site post-weld heat treatment and non-destructive testing. Certified engineers mobilised to your UAE or GCC project site with calibrated equipment.
Learn More →Annual Maintenance Contract
Comprehensive AMC plans covering XRF, PWHT, and NDT equipment. Includes scheduled maintenance, priority response, and loan unit availability.
Learn More →Operator Training
Hands-on training for QA/QC personnel. Covers XRF operation, data interpretation, report generation, and application-specific workflows.
Learn More →NITON XRF Service Centre
Authorised Thermo Scientific service centre in Al Qusais, Dubai. Factory-certified calibration, repair, and performance verification for the full NITON XRF range.
Factory-Certified Calibration
Full instrument calibration traceable to NIST reference standards. Certificates issued with every service.
Repair & Diagnostics
Full fault diagnostics, aperture window replacement, detector servicing, and software updates for XL2, XL3, XL5 Plus, and DXL models.
Performance Verification
Application-specific testing using certified reference standards — alloy ID, RoHS, soil, and mining modes verified.
PWHT & NDT Field Service
Certified field engineers delivering post-weld heat treatment and non-destructive testing at your project site — across the UAE and GCC — using calibrated, industry-grade equipment.
Post-Weld Heat Treatment (PWHT)
On-site PWHT using GlobeHeat systems for stress relief in pipelines, pressure vessels, and structural steelwork. Compliant with ASME, AWS, and BS EN standards.
Ultrasonic Flaw Detection
Weld integrity inspection, wall thickness measurement, and subsurface defect detection using Tritex NDT ultrasonic testing equipment.
Pipeline Inspection & PMI
Positive material identification and corrosion surveys using portable XRF and Tinker & Rasor holiday detectors for coating integrity.
Annual Maintenance Contracts
Protect your investment with a tailored AMC. Three coverage tiers to match your instrument fleet, usage intensity, and operational criticality.
AMC plans cover XRF analyzers, PWHT controllers, and NDT instruments. Priority scheduling, documented service records, and loan unit availability ensure uninterrupted operations.
Request AMC QuoteStandard AMC
Annual preventive maintenance and calibration for up to 2 instruments.
- 1× Annual calibration per unit
- NIST-traceable certificate
- Firmware & software updates
- Email & phone support
- 5-day response SLA
Premium AMC
Comprehensive cover for instrument fleets up to 5 units with priority service.
- 2× Annual calibrations per unit
- Priority repair within 48 hours
- Loan unit during service
- On-site technician visits
- Quarterly performance reports
- Operator re-training included
Enterprise AMC
Full-coverage fleet management for 6+ instruments. Custom SLAs and dedicated account management.
- Unlimited calibration visits
- 24-hour emergency response
- Dedicated service engineer
- Multiple loan units on standby
- Monthly service reports
- Custom SLA agreements
Training & On-Site Support
Factory-trained engineers provide practical operator training and can mobilise to your site for PMI verification, weld inspection, and material QC.
Operator Certification Training
Half-day and full-day training at our Dubai facility or your site. Covers instrument operation, measurement methodology, data interpretation, and reporting.
On-Site Inspection Support
Mobilise our field team for PMI verification, pipeline inspection, and weld QC at your UAE or GCC project site. Same-day quotation available.
Application Consultancy
Instrument selection, application setup, method development, and performance validation for XRF, LIBS, OES, and NDT applications across all industries.
Service in 3 Simple Steps
Getting your instruments serviced or your team trained is straightforward — from first contact to certified completion.
Request & Assessment
Submit your service requirement online or by phone. Our technical team evaluates instrument condition and turnaround requirements — with same-day quotation.
Service & Calibration
Your instrument is serviced by factory-trained engineers using certified reference standards. Field jobs are mobilised to site with fully calibrated equipment.
Certification & Return
Receive your instrument with full calibration certificate, service report, and performance test documentation. AMC clients get ongoing scheduled follow-up.
FIELD SUPPORT BACKED
BY EXPERTISE
As the authorised Thermo Scientific service centre in Al Qusais, Dubai, we provide full instrument lifecycle support — from initial calibration to on-site AMC coverage and operator training. All service delivered by our own certified engineers.
Schedule a ConsultationWe Support Your Industry
Our services are deployed across a broad range of industrial and scientific sectors throughout the UAE and GCC.
LET'S SOLVE YOUR
INSTRUMENT CHALLENGE
Speak with our technical team to find the right service solution — from a one-off calibration to a comprehensive fleet AMC. Fast response, certified results.
PRECISION
STARTS HERE
Quick Links
- Products
- Industries
- Services
- Service & Calibration
- Technical Resources
- About Maark
© 2026 Maark Scientific. All Rights Reserved.